Privacy Policy
Last updated: June 9, 2026
Finby (“we”, “us”) is a conversational personal-finance app. This policy explains what we collect, how we use it, and the choices you have. By using Finby you agree to this policy.
Information we collect
Account information — your name, email address, and a securely hashed password when you sign up.
Financial information you provide — the transactions, budgets, accounts, and investment holdings you log, including amounts, categories, merchants, notes, and dates. We do not connect to your bank; you decide what to enter.
Chat content — the messages you send to the Finby assistant so it can respond and log entries on your behalf.
Usage & device data — basic analytics (pages viewed, features used), and, if you enable them, push-notification tokens.
Payment information — handled by our payment processors. We store your subscription tier and status, never your full card details.
How we use your information
To provide the app — log and display your finances, run budgets and analytics, and let the assistant answer your questions.
To manage your account, subscription, and security.
To send essential emails (verification, password reset, billing, expiry reminders).
To understand and improve the product, and act on the feedback you submit.
We process your data on the basis of contract performance (to provide the service you signed up for) and legitimate interest (security, fraud prevention, and product improvement).
Service providers we share with
We share only what each provider needs to function. We do not sell your personal information as defined under the CCPA. Our providers include:
AI processing — chat messages are processed by our AI provider (Anthropic) to generate responses. They do not train on your data.
Payments — Stripe, Paystack, and Lemon Squeezy process subscriptions.
Email — Resend delivers our transactional emails.
Analytics — PostHog helps us understand product usage. Our analytics run cookieless — no analytics cookies or browser storage are set.
Hosting & infrastructure — our cloud hosting and database providers store the app and your data.
Cookies
We use only essential storage needed to keep you signed in and run the app. We do not use advertising cookies, and our analytics are cookieless, so no consent banner is required for tracking.
Data retention
We keep your information while your account is active. You can delete your data by closing your account; we remove or anonymize it except where we must retain records for legal, tax, or fraud-prevention reasons.
Security
We protect your data with encryption in transit, hashed passwords, scoped access, and workspace isolation. No system is perfectly secure, but we work to safeguard your information.
Your rights
You can access, correct, export, or delete your data, and opt out of non-essential emails. Depending on where you live, you may have additional rights under laws such as GDPR or CCPA. To exercise any of these, contact us below.
Children
Finby is not intended for anyone under 16, and we do not knowingly collect their data.
Changes to this policy
We may update this policy as the product evolves. We'll revise the date above and, for material changes, notify you in the app or by email.
Contact
Questions about your privacy? Email us at support@finby.app.